Telehealth Psychological Counselling

You can get our support from anywhere you like. Online therapy is a great option if you live interstate, travel a lot, or prefer to stay in your own space. You can choose the app that best suits you for connecting.

Funding Options

Click on the tabs below to find out more:

  • You may be able to use your NDIS plan to cover the cost of your psychology appointments with us if you meet the following criteria:

    You have funding for Improved Daily Living in the Capacity Building budget of your NDIS plan.

    Your goals are consistent with the proposed supports that we offer.

    You are either plan-managed or self-managed. We currently do not accept NDIS participants who are agency-managed.

  • You may be eligible for Medicare rebates for your psychology appointments at Carla Care if:

    You have a Mental Health Care Plan (MHCP) and a valid referral from your GP, psychiatrist, or pediatrician. This allows you to access up to 10 psychology sessions per calendar year.

    You can claim your Medicare rebates at the end of each session and you should receive your rebate from Medicare within 24 hours.

    For more information about Medicare, please visit Services Australia- https://www.servicesaustralia.gov.au/medicare

  • If you are a worker who has been injured or ill due to your work, you may be eligible for workers compensation insurance. Workers compensation insurance is regulated by the State Insurance Regulatory Authority (SIRA) in NSW.

    Carla Care can provide you with psychological services that are funded by your workers compensation claim. We can help you with issues such as stress, anxiety, depression, trauma, grief, and coping with your injury or illness. We can also assist you with your return to work plan and support you in your recovery process.

    If you are interested in using this funding option, please contact us to discuss your situation and eligibility. You will need to provide us with some information about your claim, such as your claim number, insurer name, case manager name and contact details, and your doctor’s referral letter. We will then contact your insurer to seek approval for the sessions and confirm the number of sessions and fees covered by your claim.

  • You do not need a referral from a GP or any other health professional to see a psychologist at Carla Care. You can pay for your appointments by card at the end of each session.

    Please contact Carla Care to discuss scheduled fees.